Política de privacidad

Última actualización: 23 de diciembre de 2024

A efectos de la legislación de protección de datos de la UE y del Reino Unido, así como de cualquier ley, normativa y
legislación secundaria nacional aplicable en relación con el tratamiento de datos personales (en conjunto, la « Ley de Protección de Datos »),
utilizamos sus datos personales para prestar y mejorar el Servicio. Al utilizar el Servicio, usted acepta la recopilación y
el uso de información de acuerdo con esta Política de Privacidad.

Interpretación y definiciones

Interpretación

Las palabras cuya letra inicial es mayúscula tienen significados definidos en las siguientes condiciones. Las
siguientes definiciones tendrán el mismo significado independientemente de si aparecen en singular o en plural.

Definiciones

A los efectos de esta Política de Privacidad:

Cuenta significa una cuenta única creada para que usted acceda a nuestro Servicio o partes de nuestro
Servicio.
Afiliado significa una entidad que controla, es controlada por o está bajo control común con una
parte, donde «control» significa propiedad del 50% o más de las acciones, intereses de capital u otros
valores con derecho a voto para la elección de directores u otra autoridad administrativa.
La empresa (a la que en este Acuerdo se hace referencia como «la Empresa», «Nosotros», «Nos» o
«Nuestro») se refiere a elseFix.com.
Las cookies son pequeños archivos que un sitio web coloca en su computadora, dispositivo móvil o cualquier otro dispositivo
y que contienen los detalles de su historial de navegación en ese sitio web, entre sus muchos usos.
País se refiere a: Reino Unido
Dispositivo significa cualquier dispositivo que pueda acceder al Servicio, como una computadora, un teléfono celular o una
tableta digital.
Datos Personales son cualquier información relativa a una persona física identificada o identificable.
El servicio se refiere al sitio web.
Proveedor de Servicios se refiere a cualquier persona física o jurídica que procesa los datos en nombre de la
Compañía. Se refiere a empresas o personas externas contratadas por la Compañía para facilitar el
Servicio, prestarlo en nombre de la Compañía, realizar servicios relacionados con el Servicio o
ayudar a la Compañía a analizar su uso.
El Servicio de redes sociales de terceros se refiere a cualquier sitio web o sitio web de red social a través del
cual un Usuario puede iniciar sesión o crear una cuenta para utilizar el Servicio.
Usage Data refers to data collected automatically, either generated by the use of the
Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to elseFix.com accessible from https://elsefix.com
You means the individual accessing or using the Service, or the company, or other legal
entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to
contact or identify You. Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type,
browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those
pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically,
including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of
Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device
identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service
by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information.
Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and
analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct
Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept
Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so
that it will refuse Cookies, our Service may use Cookies.
Web Beacons. Certain sections of our Service and our emails may contain small electronic files
known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the
Company, for example, to count users who have visited those pages or opened an email and for other related
website statistics (for example, recording the popularity of a certain section and verifying system and server
integrity).

Cookies can be «Persistent» or «Session» Cookies. Persistent Cookies remain on Your personal
computer or mobile device when You go offline, elseFix.com Session Cookies are deleted as soon as You close Your web
browser.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable
You to use some of its features. They help to authenticate users and prevent fraudulent use of user
accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use
these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering
your login details or language preference. The purpose of these Cookies is to provide You with a more
personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies
section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal
Data You provide can give You access to different functionalities of the Service that are available to You
as a registered user.
For the performance of a contract: the development, compliance and undertaking of the
purchase contract for the products, items or services You have purchased or of any other contract with Us
through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of
electronic communication, such as a mobile application’s push notifications regarding updates or informative
communications related to the functionalities, products or contracted services, including the security
updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services
and events which we offer that are similar to those that you have already purchased or enquired about unless
You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger,
divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our
assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which
Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis,
identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and
improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

With Service Providers: We may share Your personal information with Service Providers to
monitor and analyze the use of our Service, to contact You.
For business transfers: We may share or transfer Your personal information in connection with,
or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of
Our business to another company.
With Affiliates: We may share Your information with Our affiliates, in which case we will
require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other
subsidiaries, joint venture partners or other companies that We control or that are under common control with
Us.
With business partners: We may share Your information with Our business partners to offer You
certain products, services or promotions.
With other users: when You share personal information or otherwise interact in the public areas
with other users, such information may be viewed by all users and may be publicly distributed outside. If You
interact with other users or register through a Third-Party Social Media Service, Your contacts on the
Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity.
Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your
profile.
With Your consent: We may disclose Your personal information for any other purpose with Your
consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy
Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for
example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our
legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a
shorter period of time, except when this data is used to strengthen the security or to improve the functionality of
Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places
where the parties involved in the processing are located. It means that this information may be transferred to — and
maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where
the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that
transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance
with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country
unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about
You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and
visiting the account settings section that allows you to manage Your personal information. You may also contact Us
to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis
to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will
provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law
or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet,
or method of electronic storage is 100% secure. We strive to use commercially acceptable means to protect Your
Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable
information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has
provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from
anyone under the age of 13 without verification of parental consent, We take steps to remove that information from
Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from
a parent, We may require Your parent’s consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You
will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You
visit.

No tenemos control ni asumimos ninguna responsabilidad por el contenido, las políticas de privacidad o las prácticas de
sitios o servicios de terceros.

Cambios a esta Política de Privacidad

Podemos actualizar nuestra Política de Privacidad periódicamente. Le notificaremos cualquier cambio publicando la nueva
Política de Privacidad en esta página.

Le informaremos por correo electrónico y/o un aviso destacado en Nuestro Servicio, antes de que el cambio entre en vigencia y
actualizaremos la fecha de «Última actualización» en la parte superior de esta Política de privacidad.

Le recomendamos revisar esta Política de Privacidad periódicamente para estar al tanto de cualquier cambio. Los cambios a esta Política de Privacidad entran
en vigor al publicarse en esta página.

Contáctenos

Si tiene alguna pregunta sobre esta Política de privacidad, puede contactarnos: Visitando esta página en nuestro sitio web: Contacto